Finance & Klarna FAQ’s

 

 

🟣 Pay with Klarna

London Houseware · London Gift Zone Limited — flexible payments made simple
Last updated: 14 May 2026

Looking to Pay by Klarna?

There are a couple of important things to remember:

📍 Delivery Address: If you are paying by Klarna, we are only able to offer our delivery service to the registered billing address. Alternatively, goods can be collected from store by the Klarna account holder.

💰 Minimum Spend: Klarna is available on purchases over £140.

Flexible Ways to Pay with Klarna

We've partnered with Klarna to give you a better shopping experience. When you choose Klarna at checkout, you have the flexibility to choose a payment plan that works for you.

Klarna Checkout is easy, convenient and fast. Choose from flexible, transparent, and secure payment options that suit your budget.

📅 Pay in 30 days

Shop now and get the flexibility to pay up to 30 days later, with no late fees or interest when you pay on time. Pay only for what you keep.

Learn more →

💳 Pay in 3

Split your purchase into 3 interest-free instalments, paid automatically every 30 days. Your first payment is collected when your order ships. No fees when you pay on time.

Learn more →

⚠️ Important: Klarna's Pay in 30 days and Pay in 3 are unregulated credit agreements. Klarna Financing is regulated by the FCA. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Terms & Conditions and late fees apply.

How It Works

1

Shop & Choose

Shop what you love and choose Klarna at checkout.

2

Select & Complete

Select your preferred payment option and complete your purchase.

3

Manage

Use the Klarna app to manage payments, delivery tracking and more.

4

Never Miss a Payment

Get due date reminders on the go with the Klarna app.

Security & Peace of Mind

Security comes as standard — Klarna provides built-in security for your money and data with advanced fraud prevention and 24/7 support.

Manage your purchases through the Klarna app — Download the Klarna app to track deliveries, manage payments, and get due date reminders.

🛡️ Buyer Protection: If you report a return, Klarna Buyer Protection promises to hold your payment for 21 days, giving the store enough time to process your return. Learn more about Buyer Protection →

Frequently Asked Questions

❓ Who can use Klarna?

To be eligible to use Klarna you must:

  • Be a UK resident
  • Be at least 18 years old
  • Have a valid card/bank account
  • Be able to receive verification codes via text
❓ Can I modify or reschedule my payment plan?

In some cases, you may be able to reschedule your payment. This can be done through the Klarna app or by contacting Klarna customer support. Options may depend on your payment plan and account status.

❓ How do I check my Klarna payment schedule?

You can view your payment schedule anytime through the Klarna app or website. Your account shows upcoming payments, due dates, and amounts, so you can stay on top of your payments.

❓ How do I report a return?

Please follow Klarna's return instructions in order to receive support and get your payment paused. If you report a return, Klarna Buyer Protection promises to hold your payment for 21 days. These 21 days are to ensure that the store has enough time to process your return.

❓ What if something goes wrong?

Klarna offers buyer protection to help you if you have a problem with a purchase. For more information visit the Buyer Protection Policy.

❓ What happens if I don't pay for my Pay in 3 order?

Late or missed payments may negatively impact your financial status and ability to obtain credit. We encourage you to contact Klarna directly if you anticipate any issues with your payment schedule.

About Klarna

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna's vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience.

Right now, over 147 million people worldwide use Klarna at over 400,000 online stores.

Learn more about Klarna →

Need Help?

Don't see your question here? Visit the Klarna FAQ page to find out more about using Klarna.

📱 Klarna Customer Service
Website: www.klarna.com/uk/customer-service
App: Download the Klarna app for chat support
Phone: Available through the Klarna app

Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

Klarna Financial Services UK Limited ("Klarna") is authorised and regulated by the Financial Conduct Authority ("FCA") for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Electronic Money Regulations 2011 (firm reference number 1021834). Klarna provides both regulated and unregulated products. Klarna's Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA.

Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND, UK.

Klarna Terms & Conditions →

London Houseware — making quality homeware accessible to everyone
We're proud to partner with Klarna to offer you flexible payment options. Shop with confidence, pay your way.