At London Houseware, we use technology referred to as cookies to track your movement around our website and improve your shopping experience.

A cookie is a small amount of data — often including a unique identifier — that is sent from a website to your computer, tablet, or mobile device and stored on your device.

Cookies help us operate our website efficiently, improve functionality, analyse website traffic, personalise content, and provide relevant advertising.

Some cookies are essential for the operation of our website, such as keeping track of your shopping basket and checkout progress, while others help us monitor website performance and advertising effectiveness.

Most cookies do not contain personally identifiable information and instead consist of anonymous or unique identifier codes.

Cookie Types

Below are details of the types of cookies used on our website.

Necessary Cookies

These cookies are essential for the operation of our website and enable core functionality such as:

• Keeping track of your shopping basket;
• Secure checkout and payment processing;
• Fraud prevention and website security;
• User session management;
• Remembering cookie preferences.

Without these cookies, certain features of our website — including the checkout — will not function correctly.

Necessary cookies are typically deleted when you close your browser or shortly afterwards.

Analytics Cookies

These cookies help us monitor website performance and understand how visitors use our website by collecting anonymous aggregate information, including:

• Pages visited;
• Time spent on the website;
• Products viewed;
• Traffic sources;
• Device and browser types;
• Website errors and performance data.

This information helps us improve the functionality and user experience of our website.

Analytics cookies may be set by us or carefully selected third-party providers.

Marketing Cookies

Marketing cookies help us:

• Measure the effectiveness of advertising campaigns;
• Show personalised adverts and product recommendations;
• Limit repeated adverts;
• Track browsing behaviour across websites;
• Deliver relevant offers and promotions.

These cookies may be set by us or by trusted advertising partners.

Marketing cookies are often used together with conversion tracking technologies. When you place an order through our website, anonymised transaction information may be shared with advertising services you have previously interacted with.

Third-Party Marketing Cookies

The services we may use include:

Google Ads / Google Shopping

If you click on a Google advertisement or shopping listing, Google may place cookies on your device to measure advertising effectiveness and conversion activity. For more information or to manage your preferences, please visit Google's Privacy & Cookie Policies.

Microsoft Bing Ads

Cookies may be stored on your device when interacting with advertisements served through Microsoft Bing Ads. These cookies help measure advertising performance. For more information, refer to Microsoft's Privacy Statement.

Meta (Facebook & Instagram)

These cookies allow us to understand actions users take after viewing or clicking Facebook or Instagram advertisements. This helps us measure advertising effectiveness and improve marketing campaigns. Meta may associate this information with your Meta account in accordance with its own Data Policy.

TikTok Ads

TikTok cookies may be used to monitor advertising performance, visitor activity, and interactions with our advertisements and website content.

Pinterest

Pinterest cookies help track the effectiveness of advertising campaigns and enable personalised advertising experiences.

Klaviyo / Email Marketing Platforms

These cookies may track interactions with email campaigns, product recommendations, and browsing activity in order to personalise marketing communications.

Klarna

Klarna may use cookies for analytics, fraud prevention, advertising, and payment functionality where Klarna payment options are available on our checkout.

Third-Party Analytics Cookies

The analytics services we may use include:

Google Analytics

Google Analytics helps us understand how customers use our website by collecting anonymous information about visitor behaviour and website usage. These cookies may remain on your device for up to 6 months. You can opt out using Google's browser add-on tools.

Microsoft Clarity

Microsoft Clarity helps us analyse website usability and customer interactions so we can improve user experience and website performance.

Shopify Analytics

Our website is hosted on Shopify, which may use cookies to provide analytics, store functionality, fraud prevention, and website performance monitoring.

Third-Party Functional Cookies

These cookies enable payment services and enhanced website functionality. Services may include:

• PayPal
• Klarna
• Clearpay / Afterpay
• Stripe
• Shopify Payments

These cookies are necessary to process secure payments and complete transactions.

Managing Cookies

Most internet browsers allow you to manage cookie settings. You can usually:

• Accept or reject cookies;
• Delete stored cookies;
• Block third-party cookies;
• Set browser alerts when cookies are being used.

Please note that disabling necessary cookies may prevent parts of our website — including the checkout — from functioning correctly.

You can manage cookie preferences through your browser settings.

For more information about cookies and how to manage them, you may visit: About Cookies

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services.

Any updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Cookie Policy, please contact: